Privacy Policy

Busy B Custom Co.

Effective Date: October 13, 2026

At Busy B Custom Co., we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, request a quote, subscribe to our mailing list, or purchase our products and services.

1. INFORMATION WE COLLECT

We may collect the following information when you interact with our website or services:

Personal Information: Your name, email address, phone number, and other contact details you voluntarily provide.

Order Information: Product selections, quantities, sizes, customization requests, shipping details, and other information necessary to fulfill orders.

Artwork and Uploaded Files: Logos, designs, images, or documents submitted for custom printing projects.

Payment Information: Payment and transaction details processed through our payment service providers. We do not intentionally collect or store complete payment card numbers on our own systems.

Website Usage Information: Technical information such as IP addresses, browser types, device information, and website activity, which may be collected through cookies and website service providers.

2. HOW WE USE YOUR INFORMATION

We use collected information to:

Respond to inquiries and custom quote requests.

Process, produce, and fulfill customer orders.

Communicate regarding order updates, payments, and delivery.

Provide customer support and resolve concerns.

Send promotional emails, product announcements, and business updates when you have subscribed or when otherwise permitted by law.

Improve our website, products, and customer experience.

Maintain business records and comply with applicable legal obligations.

3. EMAIL MARKETING & COMMUNICATIONS

When you subscribe to our mailing list, you may receive emails regarding new products, promotions, business updates, and special offers.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in those messages or by contacting us directly.

We may still send necessary communications related to active orders, transactions, or customer service requests.

4. SHARING YOUR INFORMATION

We do not sell your personal information.

We may share information with trusted third-party service providers when necessary to operate our business, including:

Website hosting and management providers.

Payment processing services.

Shipping and delivery companies.

Email marketing platforms.

Printing, manufacturing, and production partners assisting with order fulfillment.

These providers receive information relevant to the services they perform.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business operations.

5. COOKIES & WEBSITE ANALYTICS

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.

Some cookies may be placed by third-party website, analytics, or marketing providers.

You can manage certain cookies through your browser settings. Disabling cookies may affect some website features.

Where required by applicable law, we will provide additional cookie notices or choices.

6. DATA SECURITY

We take reasonable steps to protect the personal information provided to us from unauthorized access, misuse, or disclosure.

Our website and certain business functions are supported by third-party service providers that maintain their own security practices.

However, no online transmission or electronic storage system can be guaranteed completely secure.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, meet legal obligations, and resolve disputes.

Information that is no longer needed will be deleted, anonymized, or otherwise handled in accordance with applicable requirements and our recordkeeping practices.

8. YOUR PRIVACY CHOICES

You may contact us to request access to, correction of, or deletion of personal information we maintain about you.

We will review and respond to requests in accordance with applicable law, including any exceptions that allow or require us to retain certain information.

You may also opt out of promotional emails at any time.

9. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, catalogs, payment platforms, or other external services.

We are not responsible for the privacy practices or content of websites operated by third parties. We encourage visitors to review their privacy policies before submitting personal information.

10. CHILDREN'S PRIVACY

Our website and services are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

If we become aware that such information has been collected without the required consent, we will take appropriate steps to delete it.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our business practices, website functionality, or legal requirements.

Any updates will be posted on this page with a revised effective date.

12. CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Busy B Custom Co.

Email: info@busybcustomco.com

Website: https://busybcustomco.com

Through the Contact Us page.